While retailers’ own brands continue to help cash-strapped consumers across Europe reduce the cost of their weekly shop, national brands are fighting hard to protect their share of the market, reveals a report launched today by grocery market measurement and consultancy firm SymphonyIRI Group.

The report – Private Label in Europe 2012 – shows that retailers’ Private Label (PL) share is still rising across Europe with an average value share of 35.6% and a unit share of 45.1%. The highest country value share is in the UK at 50.5%.

In Greece, PL has doubled its market share by value over the last five years to 14.3%. Even in France, where shoppers are less price-sensitive and national brands (NB) are still driving value sales growth in almost every category, consumers are beginning to switch to PL in larger numbers. An increase of 0.2% drives the value share of PL in France to 30.0%. Germany, with its strong economy, is the only country where NB are also driving unit sales. Although in other countries, PL sales are down in certain categories.

The way PL is perceived by shoppers has changed. The quality, variety and range of products is improving, retailers are awarding PL more prominence in-store to secure greater margins at the expense of small and mid-ranking NB, and they are spending more on marketing to reiterate that buying PL does not mean compromising on quality. Persuaded by these arguments, consumers are becoming less brand conscious, which is impacting loyalty – in Italy, for instance, 57% of shoppers now change their brand ‘very often’, up from just 16% in 2004.

Manufacturers are responding to the continued growth of PL with clever promotion and pricing strategies, the re-engineering of lines and the launch of new variants. They are also spending more time developing and adjusting their portfolio and how they approach individual retail chains.

So despite the progress of PL, NB is still influential in many categories, often acting as category ‘sponsors’ and ‘signposts’ to tempt shoppers. However PL is responsible for a disproportionate share of growth in relation to its share of the market: in Italy, for instance, PL makes up almost 17% of total sales but was responsible for 40% of the value growth in the market.

“We are seeing dynamic change in what is already the most mature PL market in the world,” said Rod Street, Executive Vice President of International Consulting at SymphonyIRI Group. “However, almost all shoppers will continue to fill their shopping baskets with a mix of PL and brands. As a result in many categories PL could reach a ceiling regardless of how far retailers promote it.”

He continues: “Growth can only come if retailers and FMCG manufacturers have a deep understanding of what makes the grocery shopper tick, and are brave about innovation, which will be crucial to driving sales. Food manufacturers in particular need to review their brand propositions for saliency and value in the face of continued pressure on shoppers. This means working in partnership to analyse and act on shopper behaviour, market insights and trends.”

The report explores current and emerging private label trends across Europe. It looks at key indicators such as the value and volume share of private label as well as the price and promotions pressure for FMCG products across seven European countries (France, Italy, Spain, the United Kingdom, Germany, the Netherlands and Greece). It covers grocery sales for the year ended 16 June 2012.

Key highlights from the report include:

  • PL value share is up across Europe by 0.5% at 35.6% and unit share also up 0.5% at 45.1%. Value shares vary from 16.8% in Italy to 50.5% in the UK.
  • PL remains on average 30% cheaper than equivalent NB across Europe but the price gap varies country by country. It is widest in France and Germany, where PL is on average 40% cheaper than the equivalent NB. However as manufacturers invest in strategies to retain market share, for example strong trade promotion activity, the price gap is closing.
  • PL has made its biggest gains in food where price inflation outstrips non-food. Spain continues to have the most significant growth, +1.2% in unit and value, followed by the Netherlands, Italy and Germany, each up 0.6% in unit sales. In non-food, PL is increasing share only in Netherlands, Italy and Spain. PL is strengthening its position against NB in the household category in particular.
  • PL drives value growth in Spain and the Netherlands. Only in these two countries has more than 50% of FMCG value growth across food and non-food been driven by PL. However in many countries, such as Italy, PL is still responsible for a disproportionate share of growth in relation to its share of the market.
  • Manufacturers are promoting more aggressively and developing more sophisticated pricing strategies to retain their market share. In all seven countries PL promotional support is growing less quickly or falling faster than the total market.
  • The on-going recession is putting pressure on research and development budgets but product innovation is a key differentiator for both PL and NB.


  • Source: SymphonyIRI Group & International Supermarkets News.

    I finished reading Smart Retail: Practical Winning Ideas and Strategies from the Most Successful Retailers in the World, a book by Richard Hammond.

    From the moment you start the 1st page till you finish, of course if you ever have worked for retail or have passion for it, you will keep saying, I know this, I did that, I have been through this, I always thought of that and so on … Every single detail in the book will take you to a place in the back of your mind. So the good thing about this book is the centralization of the retail information, tricks, tactics and strategies and can be easily used as a general guideline.

    Because retail and no matter what kind of retailer you are (food, fashion, electronics, books, etc…), is a huge universe, so no matter how many years you spent in retail, you will always remain a student, discovering every day something new, so thank you Richard Hammond for writing this book and putting all the common points together as a reference to come back and pick any idea and make it work in our retail world.

    Book Description

    The world’s #1 guide to retail success, complete with crucial, up-to-date insights–including new case studies, ideas, strategies, and tactics from today’s best retailers, like TopShop, IKEA, and Best Buy. Smart Retail incorporates several valuable chapters, including:

    • Opportunities to learn from past retail pioneers: simple yet effective strategies your competitors have forgotten.
    • How to use data to drive profit and growth.
    • How to do more with less, and maximize the value each team member brings to the table.
    • How to use new technology to develop highly productive, innovative “Remote Teams”.

    Covering everything from creating the ultimate retail experience to understanding the customer and the importance of motivated workers, this is the book that will equip managers, team-workers, retail entrepreneurs and indeed anybody who sells direct to customers, with practical winning ideas and strategies.

    About the Author

    Richard Hammond is proud to call himself a retailer: He has more than 25 years of experience and still gets a buzz from it every day.

    He has developed a practical problem-solving approach to creating great retail experiences. His consultancy business put this into practice for clients ranging from convenience stores in Kazakhstan, fashion brands in Sweden, to big stores and brands in the UK.

    In retail distribution, the relation between the retailers and the suppliers is always in high tension, the below sign was seen at a Leclerc store in France, saying that Danone is refusing to deliver them goods, because the later thinks the store is not selling their products at the right price. Which means that Leclerc is selling cheaper than the competition and this did put Danone under pressure from other retailers in France.

    photo credit: Haroldparis.fr

    During recession times, retailers always keep searching for new ways to keep the clients to come back to their stores. Some of the new trends in pulling traffic to the stores and enabling them to expand into new categories with attractive margins are:

    1. Site and Store Integration
    Retailers will continue to feature high-rotation products in-store, but they will also increasingly offer additional SKUs online, without taking on the additional cost and risk of stocking products in-store.

    2. Automated Retail
    As the online categories continues to grow, retailers will deploy more self-service technology that enables shoppers to select, buy, and check-out.

    3. Prepared and Ready-to-Heat Food
    The goal is to drive trips and increase average basket sizes, prepared food in particular, whether it be ready-to-eat or ready-to-heat. Consumers like the idea of shifting the meal preparation from the shopper to the retailer.

    4. Instructional/Educational Space
    Retailers are trying to help their shoppers learn and get the most value from the products they buy.
    By offering in-store classes, retailers can attract a shopper base to spend more time in-store while building brand loyalty.

    5. Interactive Space
    The Apple stores style and approach. Laying products out in a more attractive environment and let shoppers trial them.

    6. Retailtainment
    Another way to get shoppers in the store is offering entertaining shopping experience. This is something that retailers like Disney know very well. Creating a destination that’s entertaining to visit will remain a key strategy.

    7. Services
    Brick-and-mortar stores need to master one of two things in order to win–being low price or being differentiated. One way to differentiate is to offer a unique set of services in-store. The right services will drive incremental trips, increase loyalty, and higher annual spend.

    8. Showroom
    E-commerce and price comparison apps are turning some retailers into showrooms. Some retailers will embrace this and convert their space or open new formats to take advantage of it.
    These showrooms will have little or no inventory and will offer options for ordering and delivering to home and the store.

    9. Social Space
    Providing social space in the store will become more popular. By having places for people to just hang out–bars, restaurants, coffee shops–retailers can get shoppers to spend more time in their stores.

    10. Store-Within-a-Store
    Renting space to trip-driving brands within big box stores is likely to become extremely popular over the next few years. Look for retailers to take a highly rotational/seasonal approach with these mini-stores and focus on showcasing innovation.

    Source: http://retailnetgroup.com/

    Rumors are already everywhere online, Amazon.com is going to have a brick and mortar store in Seattle, where their headquarter is located.

    Why would the world’s largest online retailer, go for a physical store?

    Maybe their revenues are having problems and it looks obvious when selling products under cost and the many acquisitions made in 2011 and they already deviated from the core business when they started offering cloud services.

    No wonder Jeff Bezos is a clever business man having his own reasons to go in this direction and managed to convince his board to open a physical store, where the main products will be the Kindle line of e-readers and tablets and their respective accessories, also high-margin products will be on the shelves.

    Surely the Apple store model inspired Amazon, the Apple stores are a unique boutique & shopping experience, they bring lots of awareness to the brand, even if you don’t to buy an Apple product when you enter one, you will stroll inside the store, enjoying the simplicity of the decoration, and the products as well.

    Amazon already has an extensive line of accessories under their brand name and definitely the brand will be stretching more if the store model is a success.

    Some others would consider the store concept a way to deviate from the tax issue Amazon is having with other states.

    We will be able to judge more once the store is up ad running, and in all cases, good luck Jeff!